Refund policy

Last updated 2 November 2026

We offer a 30-day money-back guarantee. If you're not satisfied with your Host Licence, you can request a full refund within 30 days of your order date — no reason needed.

How to request a refund

Refunds are processed by our online reseller and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or reply to your receipt email.

After a refund

Once a refund is issued, hosting access linked to that licence is removed. Your statutory consumer rights are not affected.

Purchases made through the Apple App Store or Google Play are refunded by Apple or Google under their own policies.